Skip to end of metadata
Go to start of metadata

When setting up the Videon Greylock encoder, make sure to check your source video and audio as well as the input settings on the device.

Source Video
  • Ensure the source video is turned on and plugged into the Videon device in either the HDMI or SDI in port.
  • Check that the output resolution and framerate of your source are supported by the Videon Greylock encoder. A list of supported resolutions is found in the Videon Greylock Product Datasheet
  • Ensure that the input source is not HDCP protected. Sources with HDCP protected content, such as a Blu-ray player or DVD player, will not be able to be encoded.
Source Audio
  • Ensure that audio is present either embedded in the HDMI/SDI input or via the 3.5mm audio jack
Input Settings
  • Ensure that AV Input Type is set to the corresponding audio/video source plugged into the Videon Greylock
    • If audio is included in the HDMI/SDI input, select HDMI/SDI with embedded audio
    • If audio is separate from the video input, select HDMI/SDI with 3.5mm audio
    • When in doubt, or if switching between AV input types, select Auto

Encoder Tips Pages

Add an Encoder Tips Page

Encoder tipsTristan AvelisMar 31, 2017
FTP upload tipsTristan AvelisMar 30, 2017
File recording tipsTristan AvelisMar 30, 2017
Multicast streaming tipsTristan AvelisMar 30, 2017
Unicast streaming tipsTristan AvelisMar 30, 2017
RTMP streaming tipsTristan AvelisMar 30, 2017