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  • Ensure the source video is turned on and plugged into the Videon device in either the HDMI or SDI in port.
  • Check that the output resolution and framerate of your source are supported by the Videon Greylock encoder. A list of supported resolutions is found in the Videon Greylock Product Datasheet
  • Ensure that the input source is not HDCP protected. HDCP  Sources with HDCP protected content, such as a Blu-ray player or DVD player, will not be able to be encoded.

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