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  • Ensure that the IP, Subnet Mask, Gateway, and DNS address are all valid for the particular network the Videon device will be used on. Contact the network administrator for questions on what values to use for the respective fields
    • If you cannot get a hold of your network administrator, try checking the IP of your PC that is on the same network. Example: PC IP =, the Videon device IP should be at least, but ideally
  • The valid format for all fields is, with x being a digit. Leading zeros can be left out. For example, IP Address:

Perform a Factory resetReset to change back to DHCP (and reset the rest of the device to factory defaults) if the saved settings are either incorrect or no longer valid